View of a coastal town with red-tiled roofs, a backdrop of a clear blue sky and ocean, and buildings on a hillside.

House Rules and Terms & Conditions

Welcome

We want your stay at Madeira Remote to be as smooth, comfortable, and inspiring as possible. This page outlines everything you need to know before and during your stay

Please take a moment to read through the following information carefully. By confirming your booking, you agree to these terms. If you have any questions, don’t hesitate to reach out—we’re happy to help!

You can also review our Privacy Policy to learn how we handle your personal data.

House Rules

At Madeira Remote, we believe that coliving is about respect, balance, and community. These house rules help us create a space that’s welcoming, productive, and fun for everyone. Thank you so much for being part of it!

Minimum Stay and Booking

  • Our minimum stay is 2 weeks, with check-ins and check-outs happening on Saturdays only.

  • This helps to promote a healthy group dynamic and avoids midweek disruptions.

  • Your booking includes a private room, shared bathroom, coworking access, weekly cleaning, and weekly community experiences.

Arrival and Departure

  • Check-in: Saturday after 5:00 PM

  • Check-out: Saturday by 10:00 AM

  • Early arrivals or late checkouts may not be available due to turnover schedules but let us know. We’re happy to recommend luggage storage and things to do around Funchal for the day.

Respect and Community Living

  • Please treat the house, fellow colivers, and our host with respect.

  • Be inclusive, considerate, and open — this is a community space built on trust.

  • If conflicts arise, talk to the host or team — we are always here to help.

Quiet Hours and Work-Friendly Vibes

  • Quiet hours are 10 PM – 8 AM during the week to support rest and remote work focus. No loud music/noise after midnight (weekends)

  • Please use headphones for calls, music, or videos in shared areas unless authorized otherwise.

  • You’re welcome to work in your room, in the common areas or in the coworking space nearby.

Guests and Visitors

  • For safety and respect of other colivers, no overnight guests are allowed.

  • Visitors during the day must be approved in advance by the host. Please be considerate of your colivers when inviting guests to the house.

Cleanliness and Shared Space

  • Weekly cleaning is provided, but please tidy up after yourself daily.

  • Fresh towels and linens are provided at check-in. If you’d like to swap them out during your stay, feel free to use the washer and dryer available in the house.

  • No shoes indoors; rack by entrance.

  • Leave shared areas (kitchen, bathroom, living room) clean and ready for the next person. Vacuums and brooms are available if needed. When the trash is full, please take it out.

  • Dishes should be cleaned after use — no exceptions 🙂

Room Access & Privacy

  • For everyone’s privacy, please do not enter other guests’ rooms. Cleaners will enter your room on Saturdays—please be out if you’d like it cleaned.

Meals and Kitchen Use

  • The kitchen is fully equipped for shared use.

  • Label your food and be mindful of fridge space.

  • You are invited to join weekly community lunches and dinners (optional, extra cost).

Events and Social Life

  • You will be invited to community activities: hikes, lunches, workshops, beach days, and more!

  • Participation is optional — feel free to join in when it fits your energy and schedule.

  • Please note that participation in any activities or excursions, as well as the stay at Madeira Remote, is entirely at your own risk. We recommend purchasing travel insurance to cover any unexpected changes in your plans. Madeira Remote is not responsible for missed flights, illnesses, or other personal emergencies.

Internet and Work Life

  • Strong Wi-Fi is provided in your room and all common areas.

  • Each package includes access to the Madeira Friends coworking hub, just a short walk away.

  • Respect shared spaces during working hours.

Pets

  • No pets are allowed in the coliving house, out of respect for allergies.

Smoking, Alcohol and Substances

  • Smoking and vaping is not permitted inside the house. You may smoke in outdoor areas only—ashtrays are provided. Please don’t leave cigarette butts behind.

  • Light drinking is welcome in moderation; disruptive behavior or intoxication is not.

  • Recreational drugs are not allowed.

Safety, Security and Emergencies

  • Please keep doors locked when leaving the house.

  • In case of emergency, contact the host or local emergency services.

  • Let the host know if you're feeling unwell or have any issues during your stay.

Payment and Deposit

  • A 50% downpayment is required at the time of booking to secure your spot. The remaining amount is due no later than at check-in.

  • €100 security deposit per person (cash only) collected at check-in, refundable at check-out if no damages are found.

Cancellation and Refunds

  • Full refunds are available up to 30 days before your start date.

  • Within 30 days, bookings are non-refundable but may be transferable depending on availability. For details, check our cancellation policy.

Support

  • Your on-site host, Leti, is here to help with anything related to your stay.

  • For questions before arrival, reach out to eli@madeirafriends.org. Our community manager Eli will be happy to assist you with anything you need.

Cancellation & Refund Policy:

We understand travel plans can change. Here's how we handle cancellations:

Cancellations 30+ Days Before Check-In

  • Full refund (minus any payment processing fees)

  • Refunds issued to your original payment method within 5–10 business days

  • Just send us an email to cancel — no paperwork needed

Cancellations Within 30 Days

  • Non-refundable

  • Reschedule or credit possible (subject to availability)

  • Transfer to another guest allowed with approval

No-shows & Early Departures

  • Not eligible for refund

To Cancel:

Email eli@madeirafriends.org with your name, booking reference, and check-in date.

Terms & Conditions

By booking a stay with Madeira Remote, you agree to the following terms and conditions:

1. Bookings and Payment

  • All bookings must be made through our official website or via e-mail.

  • Full payment is required to secure your stay.

  • Prices are listed in Euros (€) and may include 22% VAT where applicable.

2. Minimum Stay and Check-In

  • The minimum stay is 2 weeks.

  • All stays start and end on Saturdays to ensure a smooth weekly rhythm.

  • Check-in is after 4:00 PM; check-out is by 11:00 AM on your departure Saturday.

3. Cancellation & Refunds

  • Cancellations made 30 days or more before the check-in date are eligible for a full refund (minus payment processing fees).

  • Cancellations made within 30 days of check-in are non-refundable.

  • Guests may reschedule or transfer their booking to another person, subject to availability and approval.

  • No-shows or early departures are not eligible for refunds.

See our full Cancellation Policy for details.

4. Code of Conduct & House Rules

  • All guests are expected to follow the house rules, including quiet hours, shared space etiquette, and community standards.

  • Disruptive behavior, disrespectful conduct, or violation of rules may result in early termination of stay without refund.

5. Services Included

  • Your package includes:

    • Private room in the coliving house

    • Weekly cleaning service

    • Access to Madeira Friends coworking hub

    • Weekly community events and activities

6. Responsibilities & Liability

  • Madeira Remote is not responsible for any:

    • Loss, theft, or damage of personal items

    • Personal injury on- or off-site, including during excursions or third-party events

    • Travel disruptions, visa issues, or force majeure events (e.g., natural disasters, political unrest)

Guests are responsible for securing their own travel insurance.

7. Visitors and Guests

  • Overnight guests are not allowed.

  • Day visitors must be pre-approved by the host.

8. Modifications and Availability

  • Madeira Remote reserves the right to change pricing, availability, or offerings without prior notice.

  • In the unlikely event of cancellation by us (e.g., for safety or legal reasons), a full refund will be offered.

9. Governing Law

These terms are governed by the laws of Portugal. Any disputes arising from your stay will be subject to the jurisdiction of Portuguese courts.

10. Contact

For questions or support, contact:

📧 eli@madeirafriends.org

Also See: